Terms and Conditions

Last updated: 4 June 2026

Welcome to HFS Worldwide, a trading name of Cloud Aero Independent Ltd. These Terms and Conditions govern your use of our website and the purchase and use of our digital-only training courses.

By accessing our website, creating an account, purchasing a course, or using any of our digital learning materials, you agree to be bound by these Terms and Conditions. If you do not agree with these Terms and Conditions, you should not use our website or purchase our courses.

1. About Us

This website is operated by Cloud Aero Independent Ltd, a private limited company registered in England and Wales.

Company details:

Company name: Cloud Aero Independent Ltd
Company number: 13945754
Registered office address: 40 Dunsmuir Road, Cardiff, United Kingdom, CF24 2SP
Company status: Active
Company type: Private limited company

Cloud Aero Independent Ltd provides digital-only training courses aimed at individuals and organisations working within the aircraft, aviation, and aerospace industries.

For the purposes of these Terms and Conditions, references to “Cloud Aero”, “Cloud Aero Independent”, “Cloud Aero Independent Ltd”, “we”, “us”, or “our” mean Cloud Aero Independent Ltd.

2. Digital Course Products

All courses sold through this website are provided digitally only. No physical goods, printed materials, or posted items are supplied unless expressly stated otherwise.

Digital course content may include, but is not limited to:

Online learning modules
Video or audio content
Downloadable documents
Quizzes, assessments, or knowledge checks
Certificates of completion, where applicable

Access to course content is provided electronically through our website or learning platform.

3. Eligibility and Account Use

To purchase or access our courses, you may be required to create an account and provide accurate, complete, and up-to-date information.

You are responsible for maintaining the confidentiality of your login details and for all activity that occurs under your account.

You must not share your account access, login credentials, or course materials with any other person unless we have expressly agreed this in writing.

4. Course Access

Once payment has been successfully completed, access to the purchased digital course will usually be made available through your account.

We aim to ensure that course access is available promptly, but we do not guarantee uninterrupted or error-free access to the website or learning platform.

We may temporarily suspend access for maintenance, updates, security reasons, or technical issues.

5. Payments and Pricing

All prices shown on our website are displayed in the currency stated at checkout.

Payment must be made in full before access to digital course content is granted, unless otherwise agreed in writing.

We reserve the right to change our prices at any time. Price changes will not affect orders that have already been accepted.

6. Refunds and Returns

As our products are digital-only courses, refund rights may differ from those that apply to physical goods.

Please refer to our Refund and Returns Policy for full details:

https://chfsworldwidetraining.co.uk/refund_returns/

By purchasing a digital course from us, you acknowledge that access to digital content may begin shortly after purchase and that this may affect your right to cancel or request a refund, subject to applicable consumer law and our Refund and Returns Policy.

7. Course Content and Accuracy

We take reasonable care to ensure that our course content is accurate, current, and relevant to the aircraft and aviation industries at the time of publication.

However, aviation regulations, guidance, standards, and industry practices may change. Course users are responsible for ensuring that they comply with any applicable laws, regulations, company procedures, and authority requirements relevant to their role, organisation, or jurisdiction.

Our courses are intended for training and educational purposes only and should not be treated as a substitute for official regulatory guidance, approved maintenance data, manufacturer instructions, company procedures, or professional advice.

8. Certificates and Completion

Where a course includes a certificate of completion, the certificate will normally be issued once the required course activities, assessments, or completion criteria have been met.

A certificate confirms completion of the relevant Cloud Aero Independent Ltd course only. It does not, unless expressly stated, guarantee competence, regulatory approval, employment eligibility, licence privileges, or authorisation to perform aircraft-related tasks.

9. Intellectual Property

All course materials, website content, branding, text, images, videos, documents, graphics, layouts, and other materials made available by Cloud Aero Independent Ltd are owned by or licensed to Cloud Aero Independent Ltd.

You are granted a limited, non-exclusive, non-transferable licence to access and use purchased course content for your own personal training or internal business training purposes only.

You must not:

Copy, reproduce, resell, distribute, or share course content
Upload course materials to another website or platform
Record, download, or extract content unless expressly permitted
Modify, adapt, or create derivative works from our materials
Use our content for commercial training delivery without written permission

Any unauthorised use of our materials may result in termination of access and may give rise to legal action.

10. User Conduct

You agree not to misuse our website, learning platform, or course materials.

You must not:

Attempt to gain unauthorised access to our systems
Interfere with the operation or security of the website
Use the website for unlawful or fraudulent purposes
Share false, misleading, offensive, or harmful content
Circumvent access controls or digital rights restrictions

We reserve the right to suspend or terminate your access if we believe you have breached these Terms and Conditions.

11. Availability of Website and Courses

We aim to keep our website and digital courses available and functioning properly. However, we do not guarantee that access will always be uninterrupted, secure, or error-free.

We may update, amend, replace, suspend, or withdraw course content where necessary, including to improve quality, correct errors, reflect industry developments, or maintain compliance.

12. Limitation of Liability

Nothing in these Terms and Conditions limits or excludes liability where it would be unlawful to do so, including liability for death or personal injury caused by negligence, fraud, or fraudulent misrepresentation.

Subject to the above, Cloud Aero Independent Ltd will not be liable for:

Loss of profits, revenue, business, or opportunity
Loss of data or software
Indirect or consequential loss
Loss arising from reliance on course content without reference to applicable regulations, approved data, or professional judgement
Technical issues outside our reasonable control

Our total liability arising from your purchase or use of a course will not exceed the amount paid by you for that course, unless otherwise required by law.

13. Consumer Rights

Nothing in these Terms and Conditions affects any statutory rights you may have as a consumer under applicable law.

Where you purchase as a business or on behalf of an organisation, you confirm that you have authority to bind that organisation to these Terms and Conditions.

14. Privacy, Cookies and Data Protection

We will handle personal information in accordance with applicable data protection laws and our Privacy Policy.

Personal data may be used to process orders, provide course access, issue certificates, manage accounts, communicate with users, and comply with legal or regulatory obligations.

Our website may use cookies and similar technologies to support website functionality, improve user experience, analyse website usage, and manage user preferences.

For more information about how we use cookies, please refer to our Cookie Policy:

https://hfs-worldwidetraining.co.uk/cookie-policy-uk/

15. Third-Party Links and Services

Our website or courses may contain links to third-party websites, resources, or services. These are provided for convenience or reference only.

We are not responsible for the content, availability, accuracy, or practices of third-party websites or services.

16. Changes to These Terms

We may update these Terms and Conditions from time to time. Any changes will be posted on this page with an updated “Last updated” date.

Your continued use of our website or courses after changes are posted means that you accept the revised Terms and Conditions.

17. Governing Law

These Terms and Conditions are governed by the laws of England and Wales.

Any disputes arising in connection with these Terms and Conditions shall be subject to the jurisdiction of the courts of England and Wales, unless applicable consumer law provides otherwise.